Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you create an account, authenticate with a third-party provider, or use our APIs. This may include:

• Account information such as name and email address
• Authentication identifiers from supported identity providers (for example, Google)
• Usage information such as API requests, timestamps, and credits consumed

2. How We Use Information

We use the information we collect to:

• Authenticate you and secure access to the dashboard and APIs
• Generate and manage your API key and credit balance
• Monitor platform health, performance, and abuse
• Provide support and communicate important service updates

3. Data Retention

We retain account and usage data for as long as your account is active or as needed to provide the service. We may retain certain information for longer periods where required for legal, accounting, or security reasons.

4. API Data

SocioScrapper acts as a data processor for information retrieved through our APIs. You are responsible for ensuring that your use of the data complies with the terms and policies of the underlying platforms and with applicable laws.

5. Security

We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. No system is perfectly secure, so you should also take steps to protect your account and API key.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete certain information. You can contact us to exercise these rights where applicable.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice.

8. Contact Us

If you have any questions about this Privacy Policy, you can reach us via the contact page.